SERVICECORE CUSTOMER WORKSHOPS

Back to Basics Workshop Series

Webinar Recordings

WORKSHOP #1

Settings in ServiceCore

  • Important account settings
  • How to leverage certain settings for higher-quality reporting
  • Tips and tricks for Same-Day Delivery

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WORKSHOP #2

ORDER ENTRY IN SERVICECORE

  • Creating a Same-Day Delivery order
  • Features that improve dispatching workflows
  • Features that improve billing workflows

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WORKSHOP #3

DISPATCHING in SERVICECORE

  • Dispatching Same-Day Delivery
  • How Schedule filtering can improve your workday
  • How to successfully leverage the Map View

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Workshop #4

Accounting & Billing in ServiceCore

  • A deeper look at the rental proration tool
  • Successful multisite billing for recurring invoices
  • Tips and tricks for using filters as safety nets for unbilled items

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WORKSHOP #5

EVENTS IN SERVICECORE

  • Creating a one-time, time-specific event
  • Adding jobs to an existing rental
  • Other helpful workflows

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